Frequently Asked Questions
I bought VoodooPad on the Mac App Store, why am I still running the trial version?
If you downloaded the trial version of VoodooPad from the Plausible Labs website prior to purchasing from the Mac App Store, you will need to delete the trial version from your computer. Perform a spotlight search for "voodoopad kind:app" (without the quotes). Delete all copies of VoodooPad, and remove them from your trash. Install or re-install VoodooPad from the App Store (it should be listed under your 'Purchases' tab). If VoodooPad doesn't immediately show up in your Applications folder, try re-booting.
If you purchased VoodooPad from the Mac App Store, you do not need to enter any registration information. This is because the Mac App Store manages the application for you. You will not see the 'Registration' tab present in the Preferences window.
Are there any differences between the Mac App Store version, and the direct version?
Yes. The Mac App Store version does not have the advanced preference for adding a "Save PDF in VoodooPad" PDF Service.
It is also possible that Apple will someday change the App Store policies, which could trickle down and force us to make changes to VoodooPad if we would like to continue selling it in the App Store. So future versions of VoodooPad might lose features from the App Store version.
What's the difference between the trial version of VoodooPad and the paid version?
The trial version of VoodooPad has a 15 page limit. Once you've reached that limit you will receive a message warning you that you can't create any more pages unless you purchase and register VoodooPad. You can tell how many pages you have in your document in the Info ▸ Document palette.
Does VoodooPad use iCloud for syncing?
No, VoodooPad does not use iCloud for syncing. We will continue to keep an eye on iCloud as it matures however.
Where did VoodooPad Lite and VoodooPad Pro go?
All the features of VoodooPad Pro were rolled into VoodooPad in September of 2009. With the introduction of VoodooPad 5, we have stopped making new releases of VoodooPad Lite. You can still download VoodooPad Lite version 4 below.
Can I use the same registration on multiple computers?
Yes, you may use your VoodooPad registration on multiple computers as long as it is only you using the license. And if you have a single Mac with multiple people using it, you do not need to purchase an additional license. However, if you have multiple computers, and multiple people wanting to use VoodooPad, you will need to buy an additional license for each computer.
I lost my registration number. How can I get it back?
Lost serial numbers can be recovered from our serial recovery page.
How can I get an older version of VoodooPad?
Older versions of VoodooPad are available to download using the links below.
VoodooPad 4.3.6, for use with Mac OS X 10.5 and later:
VoodooPad 3.5.2, for use with Mac OS X 10.4.11 and later:
VoodooPad 2.5.5, for use with Mac OS X 10.3.9 and later:
Is there a VoodooPad forum?
Yes! Check out VoodooPad discussions and topics here.
Why are the Back and Forward buttons not working?
The back and forward buttons are only enabled when the preference for opening links "In Same View" is set under "Tab Preferences". You can change this preference by opening up the VoodooPad ▸ Preferences ▸ Tab window. VoodooPad behaves just like a web browser in this regard. If you open a page in a new window or tab, then there is no back/forward history associated with it.
How do I open a new tab?
An easy way to open a new tab is to use the Go ▸ Open Page menu item (⇧⌘O) and you will get a little sheet where you can type the page you want to open (with autocomplete). While this sheet is open, ⌘T will open the page up in a new window. You can also open up a new tab by holding down the command key and clicking on a link. This shortcut may be different depending on what you have set in the Tab Preferences.
By default, VoodooPad opens pages in 'the same view'. To change it so pages are always opened in a new tab, open up the Tab preferences.
How can I open a single page in a new window?
Hold down the command key while clicking on a link. This shortcut may change depending on what you have set under 'tab preferences'.
Does VoodooPad have timed auto-save?
The short answer is "no". However, VoodooPad does save your document quite frequently. Anytime you switch to another application from VoodooPad, any time you open up a new page or move to another document or window, or anytime you run a plugin or perform any major operations, VoodooPad saves your document.
Does VoodooPad ever "phone home"?
When VoodooPad checks for newer versions, it sends along information such as what version of Mac OS X you are running, what brand of processor you are using (ppc or intel), a unique string to weed out duplicate requests, and of course - what version of VoodooPad you are running.
If you would like to have this information not sent when an update check is performed, uncheck the option "Include system information" in the Advanced Preferences tab. If you would like to not have auto-update performed at all, uncheck the option "Check for updates at startup".
And when you register VoodooPad, your serial number is sent to our servers to make sure it is valid. This only happens once when you press the "Register" button in the registration panel. VoodooPad does not perform any other checks (besides auto-update if you have it turned on) after this.
If you are not online, VoodooPad will just try again at a later point and allows you to use the software like you normally would.
I don't like a certain menu shortcut, or it doesn't have one. How do I make/change it?
You can assign or change a menu shortcut in the "Keyboard Shortcuts" tab of the Keyboard System Preference panel — System Preferences ▸ Keyboard ▸ Keyboard Shortcuts ▸ Application Shortcuts.
Can VoodooPad resize images when they are pasted?
No. However, you can double click an image to open it up in an image editor. To set a default image editor for VoodooPad, open up the Editing Preferences. If you modify the image (such as resizing it) and save it, VoodooPad will then reload the image in the page.
Does VoodooPad support versioning?
No it does not.
Can I "unlink" a word?
Yes, you can read more about it on our Creating and Removing Links page.
Can I rename a page?
Yes, you can. Navigate to the page you want to rename, and then press the Info button in the toolbar or in the side bar of the palette. You can then rename the page in the palette that comes up. If you rename a page, any existing links to that page will be lost unless you include the old name in the list of aliases.
Do I have to mash words together to make a link?
No, you do not. You can link a single word, with or without capitalization just as easily as a mashed word. It does not appear underlined before you make it a link. To make a new page with the word (or phrase), select the text and choose "Make Link" from the Edit menu, or type ⌘L. Also, be sure to read Creating and Removing Links.
What type of encryption does VoodooPad use?
Page encryption uses The Blowfish Encryption Algorithm. Whole document encryption uses the Advanced Encryption Standard (AES). We have no way of recovering lost or stolen passwords for page and document level encryption, so be sure to store your password somewhere safe!
What's the difference between a page and a pad? What is considered a "document"?
A page is a single entry in a document- a single window that you can type in. Multiple pages go in a pad, like a notebook. A pad and a document are the same thing, a collection of pages. A pad can also contain file links that you dropped in from the Finder. The document is stored in a file like a world processing application would, and it usually ends with the extension
What are the valid options for the date format field in the Preferences?
||A '%' character|
||Abbreviated weekday name|
||Full weekday name|
||Abbreviated month name|
||Full month name|
||Shorthand for “%X %x", the locale format for date and time|
||Day of the month as a decimal number (01-31)|
||Same as %d but does not print the leading 0 for days 1 through 9 (unlike strftime(), does not print a leading space)|
||Milliseconds as a decimal number (000-999)|
||Hour based on a 24-hour clock as a decimal number (00-23)|
||Hour based on a 12-hour clock as a decimal number (01-12)|
||Day of the year as a decimal number (001-366)|
||Month as a decimal number (01-12)|
||Minute as a decimal number (00-59)|
||AM/PM designation for the locale|
||Second as a decimal number (00-59)|
||Weekday as a decimal number (0-6), where Sunday is 0|
||Date using the date representation for the locale, including the time zone (produces different results from strftime())|
||Time using the time representation for the locale (produces different results from strftime())|
||Year without century (00-99)|
||Year with century (such as 1990)|
||Time zone name (such as Pacific Daylight Time; produces different results from strftime())|
||Time zone offset in hours and minutes from GMT (HHMM)|